Questions
Good to know.
The things people ask most before they buy.
No question matches that. Ask us directly and we’ll reply by email.
01Do I need any technical skills?
No. Everything is changed from a simple admin panel: your text, deals or prices, photos, colours, fonts and contact details.
02Will anyone else have the same design?
Each design can be bought by more than one business, but once you add your own name, logo, colours, photos and wording it looks quite different. If you’d like a design to be yours only, ask about the exclusive option — the design is then taken off sale.
03What do I need to go live?
A web address (domain) and web hosting that runs PHP 8. If you’re not sure what you have, get in touch and we’ll explain the options.
04Can I get a refund?
Your website is a digital product set up with your own details, so the usual 14-day right to cancel ends once it has been set up and sent to you — which is why we ask you to try the live demo and its admin first. If the website is faulty or not as described, you’re always entitled to have it put right. Full details are in our Terms & Conditions.
05Can I try the admin panel?
Yes. Open any live demo, add /admin to the end of the address and log in with demo / demo. You can look at everything — changes just aren’t saved in the demos.
06Is the content in the demos real?
No — the demos are filled with made-up businesses, prices, names and reviews so you can see how a finished site looks. You replace them with your own.
07Can you build a design just for me?
Yes. If you have your own idea for a website, tell us about it and we’ll send you a price to design and build it.
Still not sure?
Send us your question and we’ll reply by email.
Seen one you love?
Try the live demos, then buy in a couple of clicks, or ask us anything first.